Yes. Free shipping is included in every product price for U.S. orders, with no minimum spend required.

Cavalim Store currently ships to customers across the United States. Delivery availability and timing may vary by product, supplier, carrier, and destination.

The estimated delivery time is listed on each product page and includes order processing and shipping after payment confirmation. Delivery times vary by item, so please check each product page before ordering. Orders containing multiple products may arrive in separate shipments.

When tracking is available, we will send tracking details after your order ships so you can follow the delivery status.

You may request a change-of-mind return within 7 calendar days of delivery. Items must be unused and in their original condition, with original packaging whenever possible. For approved change-of-mind returns, Cavalim Store covers 50% of the actual return shipping cost; the remaining 50% is deducted from your refund. We confirm the cost and estimated refund before you send the item back. Refunds are issued to the original payment method within 3 calendar days after the returned item is received and inspected. If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery with your order number and clear photos. The return-shipping deduction does not apply to approved claims for damaged, defective, incorrect, missing, or undelivered items. Contact us before sending anything back.

Yes. Checkout is handled through secure third-party payment providers. Available payment methods are shown at checkout before you complete your order.

Use the store chat or the support options available on the website. If your message is about an existing order, include your order number so we can help faster.